At WAVE Chinrest, we take great care to ensure that every chinrest shipped out is of the highest quality and will be fully satisfactory to you. To this end, we offer a a Guarantee of Quality for every WAVE that you receive.
If a WAVE is defective in any way, get in touch with us at [email protected], or (615)516-0316 and let us know. We will offer a replacement or give a refund, at the client's discretion. We will also pay for any shipping costs incurred.
Additionally, WAVE Chinrest offers a lifetime Warranty against breakage. If at any time your chinrest suffers a defect in materials, get in touch with us and we will offer a a replacement or give a refund, at the client's discretion. Again, we will also pay for any shipping costs incurred.
Our goal is to provide the best in customer service and product quality, and we are happy and proud to assist our clients with the best products available. If your WAVE does not meet with your complete satisfaction, let us know and we will do all that we can to give you the highest level of service possible.